Rest assured that all products have a tracking service. We will do our best to take responsibility until you receive the item. If that, please let us know within 3 days you got the item. This item is in the category "Clothing, Shoes & Accessories\Women\Women's Accessories\Key Chains, Rings & Finders".The seller is "threez-ms-japan" and is located in this country: JP. This item can be shipped worldwide.